Refund Policy

If KetoBudget isn't right for you, you can request a full refund within 30 days of your order date. This applies to monthly plans, annual plans and the one-time Lifetime Membership.

You don't need to explain why. We'd love to hear what didn't work so we can improve, but it isn't a condition of your refund.

Payments for KetoBudget are processed by our reseller and Merchant of Record, Paddle.com. To request a refund you can:

• visit paddle.net and look up your order using the email address you purchased with; or
• email us at support@ketobudget.app with your order reference and we'll arrange it for you.

Refunds are returned to the original payment method. Your bank or card issuer typically takes a further 5–10 business days to post the funds.

You can cancel a monthly or annual subscription at any time. Cancelling stops future renewals — you keep access to your paid features until the end of the billing period you have already paid for, and you will not be charged again after that.

Cancelling on its own is not a refund request. If you cancel within the first 30 days and also want your money back, ask for a refund using the steps above.

Upgrades take effect immediately and are charged on a pro-rated basis. Downgrades take effect at your next renewal date, so you keep the higher plan for the period you have paid for. Renewal charges are also covered by the 30-day window from the date of each renewal.

See our Terms & Conditions and Privacy Notice, or Paddle's own refund policy.